CueRemote · Terms of Service
Version 1.0 · Updated
These Terms of Service govern the use of CueRemote, developed and offered by UNQUINTO ESTUDIO EDITORIAL Y SONORO, S.L. They cover the Android application distributed through Google Play and, where applicable, its versions on other supported platforms. You can read these terms before downloading the app and keep a copy. The conditions and features shown in the store when you acquire the app or a feature form part of the contractual information.
1. Provider and trader status
UNQUINTO ESTUDIO EDITORIAL Y SONORO, S.L.
Spanish tax identification number (NIF): B27688530.
Registered office: Calle Sol, n.º 9, puerta D, 40332 Cobos de Fuentidueña, Segovia, Spain.
Registered in the Commercial Registry of Segovia, sheet SG-9017, entry 1.
Website: unquinto.es.
Support and complaints: developer@unquinto.es.
UNQUINTO acts as a trader in the course of its business when developing and offering this app. It commits to offering only products and services that comply with applicable law.
2. What CueRemote offers
CueRemote lets you view and remotely control a QLab workspace from a compatible phone or tablet. QLab runs the show and plays media on the Mac; CueRemote acts as a remote. A compatible QLab setup and network connection are required.
CueRemote is independent and is not affiliated with, sponsored by or endorsed by Figure 53, LLC. QLab is a trademark of Figure 53, LLC. Using CueRemote does not include or replace a QLab licence.
3. Free access and accounts
CueRemote is free, with no ads, in-app purchases, subscriptions or separate CueRemote account. Downloading it does not create a payment obligation to UNQUINTO. The device, network, Mac and any necessary external software licences are not included.
Features and requirements are described on the CueRemote product page and in its support documentation. If paid products or features are offered in future, their conditions and price will be disclosed before purchase; installing this version does not authorise future charges.
4. Licence and intellectual property
UNQUINTO grants a non-exclusive licence to use the app for lawful purposes, including professional use, on the devices and within the limits permitted by the store and the features acquired. Downloading or purchasing the app does not transfer ownership of its code, brand or other intellectual property rights.
You must not redistribute or resell copies without permission, bypass purchase mechanisms, compromise other people’s systems or use the app in breach of third-party rights. Statutory exceptions and rights, including those relating to interoperability, and the licences of third-party components remain applicable.
5. Preparing and using remote control
Use only equipment and networks you are authorised to control. You must have a compatible device, the necessary external software and equipment, and any licences these require. Compatibility depends on the platform, app version, protocols and configuration documented on the CueRemote product and support pages.
Before a performance, check addresses, ports, permissions and command destinations; rehearse the complete setup and keep the main system controls accessible. A command may trigger cues or change the state of connected equipment. A network connection or send indicator does not by itself guarantee receipt or execution.
Use a trusted network, protect credentials and keep backups of settings and projects where supported. The app is an operational tool and does not replace emergency stop systems or the safety procedures of the venue and equipment.
6. Privacy
The CueRemote Privacy Policy explains the handling of local settings, communications with equipment and any data you choose to send to support. Read that policy for information on permissions, storage and deletion options. Do not send passwords or confidential production information when requesting help.
7. Support, updates and continuity
Read the support documentation or email developer@unquinto.es with your platform, versions and steps to reproduce the issue. No emergency assistance service or guaranteed response time is offered.
UNQUINTO will provide updates and conformity remedies required by applicable law. Changes to operating systems and external equipment may require updates or adjustments. Any change or discontinuation will respect existing commitments and users’ applicable rights; this clause does not authorise arbitrary removal of paid features.
8. Liability and consumer rights
UNQUINTO is responsible for its obligations and any lack of conformity as provided by applicable law. If you act as a consumer, you retain your applicable rights and remedies, including bringing the app into conformity, a price reduction or termination and refund where appropriate.
Operation also depends on the network, device and external systems. Incidents will be assessed according to their cause and each party’s obligations. These terms do not exclude or limit liability that cannot lawfully be excluded or limited.
9. Ending use and changes to these terms
You may stop using and uninstall the app. To delete settings and credentials, follow the specific instructions in its Privacy Policy: uninstalling does not guarantee deletion of every credential, backup or file. Uninstalling does not by itself constitute a refund request.
New versions of these terms will be published here with their date and communicated through any legally required means. Changes will not apply retroactively to reduce acquired rights. Continued use alone will not constitute acceptance of changes that require specific consent.
10. Applicable law and complaints
Spanish law applies without depriving consumers of the protection afforded by mandatory provisions applicable in their country of habitual residence. Disputes will be subject to the courts competent under applicable law, including those of the consumer’s place of residence where applicable.
For questions or complaints about CueRemote, email developer@unquinto.es or write to the registered office above. This contact channel does not restrict access to consumer authorities or other legally recognised complaint procedures.
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